About us

A team of Customer Experience experts with diverse background and extensive experience in growing various businesses.

Founders of Unicorn Audit standing in front of a building

The core team. From left: Eduards, Dace and Evija

Our mission

Making Customer Experience Design available to all businesses - regardless the size

What we do

Customer Experience Audit

To find out what is working and what should be improved. We audit websites using 400+ factors, that are based on research of human psychology, habits and preferences and provide and exhaustive report including improvement suggestions.

Service Design

Before major investments in launching a service. Service Design is a method to make sure that end customer will be satisfied. We facilitate design process to create Customer Journey Maps and create a shared understanding of how processes and channels should be developed.

Other

  • Other in-house services
  • UX Design and Development
  • Conversion Rate Optimization
  • Content Management
  • AB Testing