A team of Customer Experience experts with diverse background and extensive experience in growing various businesses.
The core team. From left: Eduards, Dace and Evija
Our mission
Making Customer Experience Design available to all businesses - regardless the size
To find out what is working and what should be improved. We audit websites using 400+ factors, that are based on research of human psychology, habits and preferences and provide and exhaustive report including improvement suggestions.
Before major investments in launching a service. Service Design is a method to make sure that end customer will be satisfied. We facilitate design process to create Customer Journey Maps and create a shared understanding of how processes and channels should be developed.